Customer Service Technician – Windstream – Jobs in Crossett, AR | OpenJobs AI

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Windstream

Job Details

Overview Company

Customer Service Technician

Windstream

a month ago

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OnsiteFull-timeEntry

Summary

Windstream is seeking a Customer Service Technician to join their team in Crossett, AR. The role involves installing and repairing residential and business communications services, providing technical expertise and customer support to create meaningful customer connections.

About the Role

As a Customer Service Technician, you will install and repair telephone, internet, and video services for residential and business customers. You will use tools and test equipment to service various technologies and network designs, recommend products and services to meet customer needs, work in both buried and aerial plant environments requiring pole climbing and ladder skills, operate and maintain a company service vehicle, work indoors and outdoors, complete safety training, and follow safety standards and regulations. You will report to the Manager of Local Operations.

About You

Required:

High School Diploma or GED equivalent
Valid driver's license with a safe driving record
Basic technology and math skills
Ability to distinguish colors for color-coded cables
Ability to use equipment with a maximum load capacity of 275 lbs
Ability to lift up to 50 lbs and work aloft
Ability to complete required safety training
Ability to work assigned schedules including extended hours, weekends, holidays, and respond to after-hours callouts

Preferred:

Customer service or sales experience
Certifications or training directly related to the position
Two-year technical degree in computers or electronics or equivalent work experience

Benefits

Medical, Dental, Vision Insurance Plans
401K Plan
Health & Flexible Savings Account
Life and AD&D, Spousal Life, Child Life Insurance Plans
Educational Assistance Plan

Windstream

Windstream Holdings is a privately held communications and software company. Windstream offers managed communications services, including SD-WAN and UCaaS, and high-capacity bandwidth and transport services to businesses across the U.S. The company also provides premium broadband, entertainment and security services through an enhanced fiber network and 5G fixed wireless service to consumers and small and midsize businesses primarily in rural areas in 18 states. Windstream Wholesale is an innovative optical technology leader that creates deep partnerships with carriers, content and media providers, federal government agencies and Fortune 100 companies to deliver fast and flexible, customized wave and transport solutions. Additional information is available at windstream.com or windstreamwholesale.com. Follow us on Twitter at @Windstream.

Crossett, AR