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Summary
About the Role
About You
- 2+ years of customer service experience in a call center environment.
- 1+ years with medical billing, insurance claims, or healthcare revenue cycle.
- Demonstrated proficiency in Microsoft Office Suite.
- Experience using electronic health records (EHR) or customer relationship management (CRM) systems.
- Knowledge of HIPAA compliance and healthcare privacy regulations.
- High school diploma or equivalent.
- Spanish Speaking.
- Ability to work various shifts.
- Strong problem-solving and documentation skills.
- Ability to type 45+ WPM while maintaining accuracy.
Benefits
- Competitive salary ranging from $31,200 to $50,000 per year based on geographic market.
- Comprehensive benefits package including medical, financial, and other benefits.
Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one. Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world. Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind. You'll also hear us say that at Amazon, it's always "Day 1." What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.