Customer Service Specialist (Mfg exp. req. $60-70K)
$60k/y-$70k/y
2 days ago
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OnsiteFull-time
Summary
#twiceasnice Recruiting is seeking a Customer Service Specialist with manufacturing experience to join their team in Waseca County, MN. The role involves serving as a vital link between clients, sales, production, and engineering teams in a precision machining environment.
About the Role
As a Customer Service Specialist, you will manage customer accounts from order initiation through delivery, ensuring technical requirements are met, timelines are maintained, and quality standards are upheld. You will act as the point of contact for customers regarding orders and technical inquiries, address customer concerns, provide updates on job progress, and collaborate with sales and production teams. This position requires excellent communication skills and the ability to work effectively with multiple departments.
About You
Required:
- Customer service experience in a manufacturing environment.
- Strong communication, problem-solving, and conflict-resolution skills.
- Experience in order tracking, scheduling, and production coordination.
Benefits
- Medical, Dental, Vision, Disability, Life Insurance
- 401K with Match
- Paid Holidays
- PTO
- Annual Bonus
#twiceasnice Recruiting
We're better than your recruiter. We're #twiceasnice. We help our clients save money and hire better with our custom-built searches, 9.9% fee, and 18-month guarantee. Our team is forever obsessed with the metrics and efficiency around #twiceasnice’s one service: direct placement recruiting.
Mankato, MN