Customer Service Sales Oriented (Bilingual Spanish & English) Round Lake
$17/h-$18/h
a day ago
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OnsiteFull-timeEntry
Summary
Magnum Insurance Agency Inc is seeking a Customer Service Sales Oriented (Bilingual Spanish & English) to join their team in Round Lake, IL. The role involves providing exceptional customer service and sales support in both English and Spanish.
About the Role
As a Customer Service Sales Representative, you will manage inbound and outbound communications, provide policy updates, and identify upselling opportunities. You will be responsible for ensuring client satisfaction through effective problem-solving and accurate policy explanations.
About You
Required:
- Bilingual fluency in Spanish and English
- Proficiency in computer skills
- Excellent interpersonal and communication talents
- Self-motivated, adaptable, and detail-oriented
- Flexible availability, Monday through Saturday
Preferred:
- Previous customer service experience
- Insurance industry experience
- P&C licensing
- CRM proficiency
- Experience in upselling
Benefits
- Paid training
- Comprehensive Medical, Dental, and Vision plans
- Paid personal and sick leave
- Short-Term Disability and Company-Paid Life Insurance
- 401(k) plan with employer matching
- Accidental coverage and structured paid training
Magnum Insurance Agency Inc
Magnum insurance has been providing better service at better prices in Chicago and the Chicagoland area since 1981. Today, Magnum employs certified independent insurance agents throughout Illinois and Indiana. In an effort to better serve our customers 24/7, Magnum offers a variety of convenient options to connect you with customer service and local agents. Whether you prefer to call, stop by a store, or manage everything online, we’re always around to help you in your insurance journey.
Round Lake, IL