Customer Service Representative-Remote (Bilingual: Spanish and English)
$15/h-$18/h
2 days ago
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RemoteFull-timeEntry
Summary
Concentrix is seeking a Customer Service Representative-Remote (Bilingual: Spanish and English) to join their team. The role involves providing customer service support and resolving routine problems for clients via inbound and outbound calls or the internet.
About the Role
As a Customer Service Representative working from home, you will provide inbound customer support using a call flow guide in the customer's preferred language, help customers resolve basic technical issues, track and document information in databases, offer additional products and services, and deliver expert customer experiences.
About You
Required:
- Fluency in both Spanish and English.
- 1+ year of customer service experience.
- High school diploma or GED.
- Ability to work in a quiet, distraction-free environment.
- Strong computer navigation skills and PC knowledge.
Preferred:
- Eagerness to learn new technologies.
- Proficiency in fast-paced multi-tasking.
- Open availability.
Benefits
- Base salary range of $15-$18 per hour.
- Medical, dental, and vision insurance.
- Comprehensive employee assistance program (EAP).
- 401(k) retirement plan.
- Paid time off and holidays.
- Paid training days.
- DailyPay enrollment option for early pay access.
- Paid training and performance-based incentives.
- Employee referral bonus opportunities.
- Networking opportunities with organized groups.
- Health and wellness programs.
- Mentorship programs.
- Work-from-home convenience.
Concentrix
We’re Concentrix. A global technology and services leader that powers the world’s best brands, today and into the future. We’re human-centered, tech-powered, intelligence-fueled. Every day we design, build, and run fully integrated, end-to-end solutions at speed and scale across the entire enterprise.
Flowing Wells, AZ