Customer Service Representative - Cleveland, OH
$40000/y-$50000/y
a day ago
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OnsiteFull-timeEntry
Summary
Universal Energy Solutions is seeking a Customer Service Representative to join their team in Cleveland, OH. The role involves acting as the main point of contact for customers, ensuring their needs are met with outstanding service.
About the Role
As a Customer Service Representative, you will respond to customer inquiries, resolve issues, and provide essential product and service information. You will maintain accurate customer records, collaborate with other teams for effective issue resolution, and stay updated on products and industry trends.
About You
Required:
- High school diploma or equivalent is mandatory.
- Exceptional communication and interpersonal skills.
Preferred:
- Experience in customer service is advantageous.
- Knowledge of the energy sector would be a valuable asset.
- Ability to manage challenging scenarios involving dissatisfied customers.
Benefits
- Paid training
- Rapid advancement opportunities
- Professional sales training curriculum
Universal Energy Solutions
Universal Energy Solutions is a dynamic network of independent sales offices that specializes in providing tailored solutions to energy companies. Established with the vision to revolutionize the energy sector, our network brings together a diverse range of sales professionals dedicated to driving growth and innovation in the industry.
Cleveland, OH