Customer Service Analyst
3 days ago
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HybridContractorEntry
Summary
Innovative Systems Group is seeking a Customer Service Analyst for a 1-year contract role located in Philadelphia, PA. The position is hybrid with remote work on Mondays and Fridays.
About the Role
As a Customer Service Analyst, you will be responsible for daily analysis of customer accounts and resolving disputes. This role requires effective communication and the ability to work with various customer service tools.
About You
Required:
- 1-2 years of customer service experience.
- Excellent communication skills.
- Proficiency in MS Office, including basic Excel skills.
Innovative Systems Group
ISG specializes in delivering transformative consulting and BPO services that empower businesses to thrive in a competitive, ever-changing market.
Philadelphia, PA