Customer Relations
2 days ago
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OnsiteFull-timeEntry
Summary
Crain Automotive Holdings, LLC is seeking a Customer Relations representative to join their team at Crain Kia of Fort Smith. The role involves providing excellent customer service and building strong relationships with clients.
About the Role
As a Customer Relations representative, you will assist customers with inquiries, concerns, and complaints in a professional and timely manner. You will build and maintain positive relationships with customers to ensure satisfaction and loyalty, communicate effectively through various channels, coordinate with other departments to resolve issues, and keep detailed records of customer interactions and transactions.
About You
Required:
- Previous experience in customer service or a related field.
- Excellent communication and interpersonal skills.
- Ability to multitask and prioritize in a fast-paced environment.
- Strong problem-solving skills.
- Proficiency in Microsoft Office and CRM software.
Crain Automotive Holdings, LLC
We are a family owned, Arkansas based Automotive Dealership Group. We have manufacture brands of Buick, GMC, Chevy, Ford, Kia, Hyundai, Mazda, Volkswagen, Powersports and Collision Centers.
Fort Smith, AR