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Summary
About the Role
About You
- High school diploma or G.E.D.
- 6 months of customer service or telephone experience.
- Access to high-speed wired internet connection.
- Ability to pass a criminal background check and fingerprint.
- 25 WPM typing speed.
- Intermediate computer skills.
- Strong written and verbal communication skills.
- Detail-oriented with excellent phone and soft skills.
- Ability to provide empathy to upset callers.
Benefits
- $16.50 per hour pay rate.
- Paid training with equipment provided.
- Full-time schedule (40 hours a week).
- Career growth opportunities.
- Comprehensive benefits package including health insurance, dental and vision programs, life and disability insurance, retirement savings plan, paid holidays, and paid time off.
Conduent delivers digital business solutions and services spanning the commercial, government and transportation spectrum – creating valuable outcomes for its clients and the millions of people who count on them. We leverage cloud computing, artificial intelligence, machine learning, automation and advanced analytics to deliver mission-critical solutions. Through a dedicated global team of approximately 55,000 associates, process expertise and advanced technologies, our solutions and services digitally transform our clients’ operations to enhance customer experiences, improve performance, increase efficiencies and reduce costs. We drive progress in every process for our client including disbursing approximately $100 billion in government payments annually, enabling 2.3 billion customer service interactions annually, empowering millions of employees through HR services every year and processing nearly 13 million tolling transactions every day. Learn more at www.conduent.com