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Summary
About the Role
About You
- 2+ years of experience in a customer support or service role, ideally in a fast-paced environment.
- Strong writing skills and the ability to explain complex ideas simply and clearly.
- A team-first mindset with a focus on learning, problem-solving, and collaboration.
- Passion for delivering excellent customer experiences.
- Experience/familiarity with Slack, Apple MacOS, and GSuite.
- Familiarity with generative AI models (ChatGPT, Gemini, etc.) and crafting effective prompts.
- Familiarity with Salesforce Service Cloud or similar support systems.
- Availability to work weekends and holidays as part of a rotating schedule.
- Multilingual skills preferred.
Benefits
- Competitive hourly wage ranging from $28.00 to $38.50.
- Flexible and diverse work environment.
- Opportunities for professional growth and development.
Circle is a global financial technology firm that enables businesses of all sizes to harness the power of digital currencies and public blockchains for payments, commerce and financial applications worldwide. The Commissioner of Financial Regulation for the State of Maryland will accept all questions or complaints from Maryland residents regarding Circle Internet Financial, LLC (NMLS ID# 1201441) at 1100 North Eutaw Street, Suite 611, Baltimore, MD 21201, phone 1-888-784-0136. Circle's license status can be verified through the NMLS Consumer Access website at https://nmlsconsumeraccess.org. Circle Internet Financial, LLC is licensed as a Money Transmitter by the New York State Department of Financial Institutions and to engage in Virtual Currency Business Activity by the New York State Department of Financial Services. https://www.circle.com/en/legal/licenses