Crisis Counselor - Fully Remote in Alamogordo, NM – Protocall Services, Inc. – Jobs in Alamogordo, NM | OpenJobs AI

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Protocall Services, Inc.

Job Details

Overview Company

Crisis Counselor - Fully Remote in Alamogordo, NM

Protocall Services, Inc.

2 months ago

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RemoteFull-timeEntry

Summary

Protocall Services, Inc. is seeking a Crisis Counselor to join their team fully remote in Alamogordo, NM. The role involves providing telephonic support to individuals experiencing emotional distress or mental health challenges.

About the Role

As a Crisis Counselor, you will engage with individuals over the phone, providing support and resources to those in crisis. Your responsibilities include building rapport, assessing risk, maintaining documentation, and assisting callers in developing coping strategies. You will work in a fast-paced environment, requiring multitasking and effective crisis intervention techniques.

About You

Required:

Bachelor's Degree from an accredited 4-year college or university.
Minimum of 1 year direct experience in Behavioral Health or Social Services.

Preferred:

Strong background in psychology, social work, counseling, or a related behavioral healthcare field.
Experience in crisis support or similar roles.

Benefits

Comprehensive medical, dental, and life insurance plans.
401(k) retirement plan with company match.
Short-term and long-term disability (STD/LTD) coverage.
Employee Assistance Program (EAP) services.
Accrued Paid Time Off (PTO) package, earning up to 4 weeks of vacation in your first year.
Company-matched student loan repayment program.
Opportunities for career growth and advancement.

Protocall Services, Inc.

ProtoCall Services, Inc. is the nation’s leading third-party provider of specialty clinical call-center services and digital tools to the behavioral health field. Formally established in 1992, ProtoCall’s customers include community behavioral health providers, employee assistance programs, university counseling centers, and managed behavioral health organizations. ProtoCall answers calls on behalf of more than 350 organizations who all look to ProtoCall’s call center services and digital tools to provide a level of access and coverage that they typically could not otherwise afford. ProtoCall employs over 200 of the best and the brightest including at least 85 Masters and Doctorate Level clinicians. ProtoCall regularly receives accolades for our outstanding organizational culture. Most recently receiving the "Top Workplace 2022" award for the state of Oregon.

Alamogordo, NM