I’m looking for full-time Chatbot Developer roles in Pennsylvania. I specifically want positions that require experience with Google Dialogflow CX and webhook development using Python or Node.js. I’d also like to work in a collaborative team environment.

Okay, I've searched for full-time Chatbot Developer roles in Pennsylvania that require experience with Google Dialogflow CX and webhook development in Python or Node.js, focusing on collaborative team environments. I have found 26 positions for you.

Chatbot Developer

Pennsylvania, United States

Full-time

Google Dialogflow CX

Python

Can you help me to analyze the job description and company culture?

Sure. Here's the analysis:

Job Analysis:

The primary purpose of the Chatbot Developer role at Brooksource is to design, develop, and maintain intelligent virtual agents that enhance public interactions with government services using Google Dialogflow CX. This entails creating user-friendly chatbots capable of handling queries and guiding users through complex online services while ensuring seamless escalation to human agents when necessary. The role includes responsibilities such as building, deploying, and optimizing chatbot workflows, which requires not only technical proficiency in Dialogflow CX and programming languages like Python or Node.js but also a strong understanding of user experience principles. Success in this role will require tackling challenges such as addressing any technical limitations of the Genesys platform, ensuring that chatbots are effective at deflecting inquiries and improving overall user engagement. The ideal candidate will need to be proactive, able to work independently, and possess excellent problem-solving skills to navigate the complexities of chatbot interaction flows and debug issues effectively while also collaborating with broader teams to ensure the bots meet user needs.

Company Analysis:

Brooksource operates at the intersection of Engineering and Technology, positioning itself as a trusted partner for Fortune 500 organizations in navigating the evolving digital landscape. As a provider of Experience-Driven Staffing and Professional Services, the company is deeply committed to cultivating long-term relationships, which is likely indicative of a supportive, collaborative workplace culture. Given its focus on innovative staffing and workforce transformation through strategic alliances with leading tech firms, Brooksource appears to value creativity and forward-thinking in its employees. This Chatbot Developer role fits within a collaborative team dedicated to improving public sector customer service, suggesting that the company prioritizes teamwork and customer-centric solutions. In this environment, understanding the nuances of public service interactions and being responsive to user feedback will likely be crucial. Moreover, with Brooksource's mission to enhance digital experiences for the public, the role is strategically aligned with the company's broader objectives focusing on technology-driven service transformation. Candidates should recognize the potential for professional growth through engagement with high-profile projects and the opportunity to contribute meaningfully to the company's vision.

Mock up some interview questions based on the job description.

Absolutely. Here are some mock interview questions that could come up:

Tell me about a time when you successfully developed a chatbot that improved user engagement.
Describe a challenging technical problem you faced while developing a virtual agent and how you resolved it.
How do you approach gathering user requirements for a chatbot project?
Tell me about a time you had to work collaboratively with a team to deliver a tech solution. What was your role?
How would you go about designing a chatbot flow that optimally guides users through a service?
Can you explain your experience with Google Dialogflow CX and how you have used it in past projects?
Describe your experience with webhook development using Python or Node.js.
How do you ensure that your chatbots effectively manage user escalation to human agents?
Imagine you are faced with a situation where users report that the chatbot is failing to answer common queries accurately. What steps would you take?
Why are you interested in working at Brooksource specifically, and how do you see your role contributing to our mission?
How do your personal values align with the principles of relationship-building that Brooksource emphasizes?
What metrics do you believe are most important to track the performance of a virtual agent, and why?
What questions do you have about the team dynamics and projects you would be working on?
What do you see as the biggest challenge in transforming public sector customer service through AI?

Job Details

Overview Company

Conversational AI Developer

Brooksource

21 hours ago

Highlight

RemoteFull-timeMid

Summary

Brooksource is seeking a Chatbot Developer to join their team remotely. The role involves designing and building intelligent virtual agents using Google Dialogflow CX to enhance public interaction with government services.

About the Role

As a Conversational AI Developer, you will be responsible for building, deploying, and maintaining chatbot workflows in Dialogflow CX. You will develop webhook-based integrations using Python or Node.js, transition existing bots into the new architecture, and support intent training and flow optimization. Collaboration on logging, error handling, and user response tuning is essential, as well as addressing technical challenges with existing Genesys bot limitations.

About You

Required:

Proven experience with Dialogflow CX.
Webhook development using Python or Node.js.
Hands-on integration with cloud services and APIs.
Strong debugging and deployment skills.
Comfortable working independently within defined architecture.

Preferred:

Familiarity with Genesys Cloud or other CCaaS platforms.
Experience tuning NLP/NLU models and training intents/entities.
Understanding of metrics such as deflection rates and completion rates.
Prior work with conversational design UX teams.

Brooksource

Here at Brooksource, relationships are at the center of everything we do. Since 2000, we have established and maintained lasting relationships with our clients, consultants, and internal employees to create an unparalleled experience.

Brooksource is a trusted provider of Engineering & Technology solutions for Fortune 500 organizations, specializing in Experience-Driven Staffing, Professional Services, and our innovative Workforce Transformation program, Elevate. Leveraging our partnerships with Salesforce, AWS, Microsoft, Google Cloud, and other leading technology alliances, we have the expertise and capabilities to deliver creative resourcing strategies.

In today’s evolving digital landscape, the convergence of Engineering & Technology is revolutionizing industries, reshaping our world. As organizations seek partners to navigate this transformative journey, we provide strategic guidance and tailored services that drive value and innovation. By collaborating closely with our customers, we identify opportunities to optimize technical investments, streamline operations, & enhance overall business performance.

With our expanding national footprint, Brooksource is committed to setting new standards for Engineering & Technology service providers. We’re proud of our ongoing dedication to prioritizing relationships and enabling workforces for the future.

Brooksource is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.