Eligibility Technician 1 (PCN 068107M)
2 days ago
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OnsiteFull-timeEntry
Summary
State of Alaska is seeking an Eligibility Technician 1 (PCN 068107M) to join their team in Juneau, AK. The role involves handling case management and workflow for eligibility determination, ensuring timely assistance for Alaskans in need.
About the Role
As an Eligibility Technician 1, you will be the first point of contact for clients, performing entry-level technical eligibility determination work. Your responsibilities will include applying attention to detail, following policies and regulations, and providing correct information and guidance to resources for clients seeking assistance.
About You
Required:
- One year of experience applying statutes, regulations, or program requirements to process and evaluate documents.
- Experience with extensive person-to-person contact, explaining policies and providing assistance.
Preferred:
- Post-secondary education that may substitute for the required experience.
- Experience in customer service or case management.
Benefits
- Competitive benefit package including health insurance with employer contributions.
- Flexible work schedules and job stability.
- Opportunities for career advancement within the agency.
State of Alaska
The State of Alaska is a public sector employer taking care of a variety of needs across the great state. As an employer the State of Alaska opens up opportunities for employees to live and work in a place unlike any other.
Juneau, AK