Okay, I've searched for Commercial Strategy & Operations Analyst roles in New York within the healthcare industry, requiring 1-3 years of experience, for full-time positions, with a salary range of $75,000 to$110,000. I found 45 positions that match your criteria. You can review them now.

Sure. Here's the analysis:

Job Analysis:

The Commercial Strategy & Operations Analyst role at Charlie Health is fundamentally about enabling a more efficient and effective approach to behavioral healthcare delivery. This position is integral to identifying operational hurdles and developing strategies to improve revenue collection, a critical factor in sustaining the business as it seeks to expand access to mental health treatment. Responsibilities will involve cross-functional collaboration, particularly with revenue operations and product teams, to implement new processes and develop performance tracking dashboards. The ideal candidate will face challenges related to the complexities of insurance workflows and the inherent ambiguity in a growing, mission-driven environment. Success in this role will depend on quickly gaining a comprehensive understanding of these dynamics, proactively proposing innovative solutions, and subsequently tracking the impact of those implementations through data analysis. Key performance indicators will likely revolve around the effectiveness and efficiency of commercial operations, which underscores the importance of a results-oriented mindset and analytical skills.

Company Analysis:

Charlie Health is situated in a critical niche within the behavioral health sector, addressing a pressing crisis in mental health, substance use, and related fields. The company is on a mission to bridge gaps in access to care, making it a vital player in a landscape where many individuals encounter barriers to treatment. This forward-thinking organization is characterized by a culture that values innovation, connection, and commitment to its mission—qualities that will resonate throughout its workplace environment. Candidates can expect a fast-paced setting where collaboration across functional teams is essential, reflecting the company's emphasis on community and connection not just with clients but also within its workforce. The role itself appears to hold significant visibility with leadership, which offers an excellent opportunity for career growth and making a meaningful impact on operational strategies that align with the broader organizational goals. As the company continues to expand, this position could be at the forefront of strategic initiatives aimed at scaling operations and launching new care models directed at improving patient outcomes and enhancing operational efficiencies.

Absolutely. Here are some mock interview questions that could come up:

• Behavioral Questions:
• 1. Tell me about a time when you identified a process improvement in your previous role. What steps did you take, and what was the outcome?
• 2. Describe a situation where you had to collaborate with a challenging team member or department. How did you handle it?
• 3. Can you provide an example of a complex problem you solved using data analysis? What was your approach?
• 4. Discuss a time when you faced ambiguity in a project. How did you navigate through it?
• Technical/Role-Specific Questions:
• 5. How would you approach identifying opportunities for revenue collection improvements within an operational team?
• 6. What tools and methodologies would you use to analyze performance data effectively?
• 7. Can you explain your experience with Salesforce or Tableau and how you've utilized these tools in your previous work?
• 8. Describe how you would develop a dashboard to track key performance indicators. What metrics would you prioritize?
• Situational Questions:
• 9. Imagine you’re tasked with improving a specific aspect of insurance revenue collection that’s currently underperforming. How would you start?
• 10. Suppose you're collaborating with the engineering team and face a pushback on your proposed process change. How would you persuade them of its value?
• Company Fit/Motivation Questions:
• 11. What attracts you to the mission of Charlie Health, and how do you see yourself contributing to it?
• 12. How do you align your personal values with the values of connection, congruence, and commitment outlined by Charlie Health?
• Questions for the Candidate to Ask the Interviewer:
• 13. Can you share more about the current challenges facing the commercial teams and how this role is expected to address them?
• 14. What does success look like for someone in this role within the first six months?
• 15. How does Charlie Health plan to enhance its operational strategies as it continues to grow?