LaundryLux is seeking a Commercial Laundry Support Technician to join their team in Inwood, NY. The role involves providing high-level technical repair assistance to field technicians, distributors, and end users of commercial laundry equipment.
About the Role
As a Commercial Laundry Support Technician, you will handle inquiries regarding repair issues, provide part numbers, interpret schematics, and process warranty claims. You will communicate with various stakeholders to resolve technical inquiries, stay updated on product knowledge, and attend training courses. Your responsibilities will also include accurately processing call transactions and identifying sales lead opportunities.
About You
Required:
Minimum 2 years’ experience working in a technical field with hands-on troubleshooting and repair experience.
Exceptional verbal and written communication skills.
Organized, focused, and detail-oriented with the ability to multi-task.
Preferred:
Previous knowledge and experience in the professional and commercial laundry equipment service and sales industry.
Technical Call Center experience.
Benefits
Health benefits package including medical, dental & vision plans.
Life Insurance.
401(k) with company matching.
Paid Time Off.
Paid Holidays.
Profit Sharing.
Employee Referral Program.
Mentorship Program.
Company Sponsored Training.
Tuition Reimbursement.
LaundryLux
LaundryLux is the North American supplier of Electrolux Professional & Wascomat commercial laundry equipment for Laundromats and On-Premises Laundries such as hotels, hospitals, nursing homes, salons, firehouses, vets, and more.
Company Size: 51-200 employeesMachinery Manufacturing