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Summary
About the Role
About You
- Significant experience in collecting and negotiating on delinquent Consumer/Credit Card accounts.
- Advanced knowledge of Consumer/Credit Card collection servicing accounts.
- Working knowledge of bankruptcy, settlements, default reporting, repossession, loss mitigation and charge-off.
- Advanced knowledge of federal and state consumer protection laws.
- Working knowledge of Navy Federal processes and different types of transactions.
- Effective skill in researching accounts and identifying means of contacting delinquent members.
- Advanced planning, organizational, and time management skills.
- Effective verbal and written communication skills.
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