Client Success Manager (US-based - Remote)
$60k/y-$60k/y
2 days ago
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RemoteFull-timeMid
Summary
From Day One is seeking a Client Success Manager to join their team in a remote capacity. The role involves managing client relationships and ensuring sponsors achieve their goals through exceptional service.
About the Role
As a Client Success Manager, you will be responsible for delivering high-touch service to clients, understanding their needs, and ensuring they receive value from their partnership. Your daily tasks will include onboarding clients, managing logistics, conducting feedback calls, and preparing reports. This role is critical for maintaining high levels of client satisfaction and loyalty.
About You
Required:
- 4-year college/university degree.
- Minimum of 3 years of full-time, professional post-graduation experience.
- Direct experience in customer/client success, ideally in events, conferences, hospitality or sales.
- Basic knowledge of business software such as MS Office products or Google For Business.
- Outstanding organizational and time management skills.
- Excellent verbal and written communication skills.
Benefits
- Starting salary of $60k per year with opportunities for regular advancement and raises.
- Fully remote position with opportunities to meet and socialize with staff.
- Comprehensive benefits package including health insurance (medical, dental, and vision coverage) and competitive vacation policies.
From Day One
From Day One is a conference series and media outlet focused on innovative ways for companies to foster stronger relationships with their employees, customers, and communities. With a community of over 150,000 members, From Day One has been named one of the fastest growing companies in the U.S. by Inc. magazine. At a time when society holds businesses to a rising level of accountability, From Day One explores how companies can build well-grounded values into their business—diversity, responsibility, transparency—and stick with them in an economy driven by disruption.
United States