Client Service Associate
a day ago
Highlight
OnsiteFull-timeEntry
Summary
JPMorganChase is seeking a Client Service Associate to join their team in Charlotte, NC. The role involves managing client relationships and providing support for treasury and cash management products.
About the Role
As a Client Service Associate, you will be the primary point of contact for clients, ensuring satisfaction and retention through effective relationship management. You will enhance operational efficiency, collaborate with internal teams to implement new technologies, and engage in project management activities. Your responsibilities will include soliciting client feedback, identifying service improvements, and participating in deal team meetings for new products and services.
About You
Required:
- Minimum of 3 years of client-facing work experience in a financial services environment.
- Demonstrated experience in managing client relationships and applying innovative techniques for process improvement.
- Proven ability to establish and maintain productive relationships with internal stakeholders.
- Experience in leveraging data and tech literacy to collaborate with internal teams.
- Excellent verbal, written, interpersonal, presentation, negotiating, and organizational skills.
Preferred:
- Developing ability to mentor team members to enhance their skills and foster a collaborative service environment.
- Developing proficiency in strategic planning to align client services with organizational goals and client needs.
- Proven ability to build and maintain strong client relationships to support long-term business success.
Benefits
- Comprehensive health care coverage.
- On-site health and wellness centers.
- Retirement savings plan.
- Backup childcare.
- Tuition reimbursement.
- Mental health support.
- Financial coaching.
JPMorganChase
With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets. We serve millions of customers and many of the world’s most prominent corporate, institutional, and government clients daily, managing assets and investments, offering business advice and strategies, and providing innovative banking solutions and services. Social Media Terms and Conditions: https://bit.ly/JPMCSocialTerms © 2024 JPMorgan Chase & Co. All rights reserved. JPMorganChase is an Equal Opportunity Employer, including Disability/Veterans.
Charlotte, NC