Chief of Staff (California Based)
$150k/y-$300k/y
a day ago
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HybridFull-timeSenior
Summary
COVU is seeking a Chief of Staff to join their team in California. The role involves working directly with the CEO and COO to optimize customer experience and operational efficiency within the AI-native risk infrastructure platform.
About the Role
As Chief of Staff, you will drive initiatives to improve customer experience, identify process inefficiencies, and use data to prioritize initiatives. You will partner with the CEO and COO to track and execute strategic initiatives, manage internal planning cycles, and prepare strategic briefings for stakeholders. This role is designed to evolve into a senior operating role with company-wide scope.
About You
Required:
- 5-10 years of professional experience, ideally in high-growth startups or fast-paced environments.
- Experience as a former founder or early-stage operator who has built systems, teams, or products from scratch.
- Strong data orientation with experience in data engineering, analytics, or ops/product data.
Preferred:
- Insurance experience, especially in P&C, agency operations, or insurtech.
- Deep passion for customer experience and process optimization.
- Strong communication, project management, and systems thinking skills.
Benefits
- Competitive salary: $150k–$300k (Base + Equity).
- Early-stage equity package.
- Health, wellness, and growth benefits.
- Career path toward senior operating roles (COO, GM, etc.).
COVU
Technology is disrupting the insurance industry and agencies need to take the initiative if they want to remain competitive in the upcoming disruption. COVU takes a holistic approach to ensure that the agency thrives by delivering a great customer experience through a combination of technology, real-time service, and sales support. Agency’s book experiences higher retention and more cross-sales leading to higher profitability for its owner(s). Agency producers get more time to prospect and sell to new higher-value customers.
Los Angeles, CA