Call Center Agent
$17/h-$19/h
2 days ago
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OnsiteFull-timeEntry
Summary
SENTA ENT and Allergy Physicians is seeking a Call Center Agent to join their team in Marietta, GA. The role involves serving as the first point of contact for patients and delivering exceptional customer service.
About the Role
As a Call Center Agent, you will be responsible for answering inbound calls, scheduling appointments, providing information about services, and addressing patient inquiries. You will also verify patient information, assist with insurance processes, and communicate effectively with patients and medical staff.
About You
Required:
- High school diploma or equivalent required.
- Excellent verbal and written communication skills.
Preferred:
- Previous experience in a call center, customer service, or medical office setting.
- Bilingual skills (English/Spanish) are a plus.
Benefits
- Competitive salary and benefits package.
- Health, dental, and vision insurance.
- Paid time off and holidays.
- Opportunities for professional development and growth.
SENTA ENT and Allergy Physicians
Southern Ear, Nose, Throat and Allergy Physicians (SENTA) is a leading community of the Southeast’s finest ENT and Allergy/Immunology specialists. SENTA is physician-led and patient-focused, providing the highest quality allergy, asthma, immunology, and otolaryngology care leading to better patient outcomes. Founded in 2019 with an investment from Shore Capital Partners, SENTA provides strategic, operational, and administrative support to our partner practices, empowering physicians to focus on their patients. For additional information on SENTA, please visit www.SENTAPARTNERS.com.
Marietta, GA