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Summary
About the Role
About You
- High school diploma or equivalent; Associate’s or Bachelor’s degree is a plus.
- Minimum of 1 year of experience in a customer service or call center environment.
- Excellent verbal and written communication skills.
- Strong problem-solving and organizational abilities.
- Ability to multitask and stay calm under pressure.
- Proficient in basic computer applications and CRM systems.
- Reliable, punctual, and able to work in a team-oriented environment.
Benefits
- Competitive salary ($48k–$54k)
- Paid training and continuous development opportunities.
- Health, dental, and vision insurance.
- 401(k) retirement plan with company match.
- Paid time off and holidays.
- Opportunities for internal advancement and long-term career growth.
- Supportive and inclusive team culture.
Welcome to SharpContra, where marketing meets mischief, and creativity knows no bounds! We’re not your average marketing firm – we’re a powerhouse of innovative thinkers, trendsetters, and trailblazers who are passionate about helping brands shine in the spotlight. Who We Are: At SharpContra, we’re a dynamic team of marketers, designers, strategists, and storytellers united by our love for all things creative. With a blend of expertise, enthusiasm, and a touch of irreverence, we’re here to shake up the marketing world and inject some fun into every project we touch. Our Philosophy: We believe that marketing shouldn’t be a chore – it should be an adventure! That’s why we approach every project with a sense of curiosity and playfulness, always ready to explore new ideas and push the boundaries of what’s possible. Whether we’re crafting a killer campaign or designing a jaw-dropping brand identity, we’re committed to delivering results that make both our clients and us proud. What Sets Us Apart: Innovation with Attitude: We’re not afraid to think outside the box – in fact, we’ve never even seen the box! With a bold approach to creativity and a penchant for the unexpected, we’ll help your brand stand out in a sea of sameness. Passion for Collaboration: We believe that the best ideas are born from collaboration. That’s why we work closely with our clients every step of the way, ensuring that their vision is brought to life with precision and flair. Results-Driven Excellence: While we love to have fun, we take our work seriously. Our team is dedicated to delivering measurable results that drive growth, engagement, and – most importantly – smiles.