Okay, I've searched for Business Systems Analyst roles in the United States focused on SaaS processes, for remote positions, requiring at least 2 years of experience, and with a strong knowledge of Salesforce. I have found 127 positions for you.

Sure. Here's the analysis:

Job Analysis:

The role of a Business Systems Analyst (BSA) at Thryv is fundamentally designed to bridge the gap between the business needs of teams such as Sales, Marketing, and Go-to-Market Strategy, and the technological solutions that will facilitate these needs. The BSA will be responsible for gathering and analyzing requirements from various stakeholders, which is crucial for improving existing processes and creating scalable systems integral for the company’s growth. Key responsibilities will likely become complex as they require the analyst to not only translate technical jargon into business language but also to possess an understanding of SaaS-specific operations to streamline workflows. Successful candidates will thrive in ambiguity; they must prioritize effectively in a fast-paced environment while demonstrating a proactive approach towards problem-solving. This role demands a mix of analytical and soft skills, particularly strong communication for effective collaboration with cross-functional teams. With a focus on user acceptance and quality assurance, the BSA's abilities in documentation and analytical thinking will help shape strategies that enhance operational efficiency. Ultimately, success in this role looks like implementing improvements that accelerate efficiency and contributing positively to Thryv's overarching mission of supporting small businesses.

Company Analysis:

Thryv Holdings, Inc. operates within the small business software and automation industry, positioning itself as a vital partner to over 50,000 local businesses. As a long-standing player with over 100 years in the market, the company maintains a mission-oriented focus, delivering tools and technology that enable small businesses to compete effectively. The culture at Thryv emphasizes teamwork, respect, and community, suggesting that collaborative dynamics are critical to their operational success. With values that promote accountability, client devotion, and a people-first mentality, candidates aligned with these principles are likely to find a supportive work environment. In the organizational structure, the BSA plays a pivotal role by interacting with various departments, raising the role's visibility across the company. As a piece of their growth strategy, this position not only supports system enhancements but also aligns with broader company goals of operational efficiency and market competitiveness, making it a strategic hire with the opportunity for significant impact.

Absolutely. Here are some mock interview questions that could come up:

• Can you give an example of a time when you successfully translated a business need into a technical solution? What steps did you take to ensure alignment between stakeholders involved?
• Describe a situation where you had to manage conflicting priorities from different teams. How did you approach resolving those conflicts?
• Share an experience where you identified an opportunity for process improvement. What analysis did you conduct, and what outcome did your recommendations lead to?
• How do you prioritize requirements when gathering information from various stakeholders in a fast-paced environment?
• Considering your past experience, how familiar are you with SaaS business processes? Can you discuss some specific tools you have utilized?
• What approach would you take to create detailed documentation for a business process? Can you outline your typical workflow?
• Imagine you are tasked with improving a system that has received user complaints about inefficiency. How would you go about diagnosing and addressing the issues?
• If you encounter resistance from stakeholders regarding a proposed system enhancement, how would you handle the situation to facilitate acceptance?
• What excites you most about the opportunity at Thryv and how do you see yourself contributing to our mission?
• Why do you believe it is important for a company like Thryv to maintain strong values in its organizational culture?
• Can you explain how you think the role of BSA contributes to achieving Thryv’s strategic goals?
• What are some key metrics you would track to measure the success of the systems enhancements you implement?
• How do you ensure ongoing collaboration and communication with cross-functional teams during a project?
• What questions do you have about Thryv’s approach to supporting its employees in terms of growth and development?
• How do you think recent trends in technology will impact the role of Business Systems Analysts in the next few years?