Search for Business Operations Data Analyst roles, remote preferred, with at least 2 years of experience in the healthcare industry, skills in SQL and experience with Microsoft Office Suite.

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Business Operations Data Analyst

Remote

2 years + Experience

Health care

SQL

Microsoft Office Suite

Can you help me to analyze the job description and company culture?

Sure. Here's the analysis:

Job Analysis:

The Business Operations Data Analyst at UnitedHealth Group is fundamentally hired to enhance operational efficiencies and improve stakeholder satisfaction within the health care landscape. By conducting nuanced analyses that identify root causes of issues, they will be a critical figure in liaising between Health Plan leadership and operational units, directly influencing both member experiences and the provider network. Responsibilities such as initiating and overseeing claim projects demand a collaborative spirit and the analytical prowess to gather and translate complex requirements into actionable insights. This position thrives on multitasking in a fast-paced environment, where detail orientation and organization are paramount. The ideal candidate will confidently navigate ambiguous situations, making data-driven decisions to address issues proactively while communicating effectively across various teams, which positions them as both a problem-solver and a strategic partner. Success in this role will likely manifest in improved operational metrics and stakeholder satisfaction, with the analyst expected to achieve measurable impacts on processes and protocols within the first year.

Company Analysis:

Lensa operates within the innovative landscape of technology-driven career services, specializing in intricate matching algorithms that enhance job search experiences for candidates. As a disruptor in the HR tech space, Lensa not only functions as a platform for job seekers but also emphasizes the human-centric approach to talent acquisition. This highlights a significant alignment with the Business Operations Data Analyst role, where developing a deep, analytical understanding of market needs is critical for the ongoing improvement of client services. The company culture likely embodies a blend of agility and collaboration, driven by a mission-focused ethos to enable better employment outcomes—a value reflected in UnitedHealth Group's commitment to equitable health care solutions. This role is likely positioned at the intersection of strategic analysis and operational excellence, linking the analyst directly to impactful, organizational objectives that aim to improve health outcomes for diverse populations. For the candidate, thriving in this environment necessitates a proactive mindset and a commitment to continuous learning and adaptation, resonating with Lensa's vision of transforming the job search landscape.

Mock up some interview questions based on the job description.

Absolutely. Here are some mock interview questions that could come up:

Tell me about a time when you successfully identified a trend that led to a significant change in your work area.
Describe a complex problem you faced in your previous role and how you resolved it.
Can you provide an example of how you effectively communicated complex information to a diverse audience?
How do you prioritize multiple projects while ensuring attention to detail?
What tools or methods do you use when conducting gap analysis?
How would you approach gathering requirements for a project with unclear expectations?
What strategies do you employ to manage your time effectively while working remotely?
Imagine you are tasked with improving member satisfaction scores. What analytical steps would you take to identify areas for improvement?
If a provider raises a concern regarding claims processing, how would you address this issue and communicate it to the appropriate teams?
Why are you interested in working as a Business Operations Data Analyst for UnitedHealth Group through Lensa?
What aspects of Lensa's mission to transform job search resonate with you personally?
How do you believe your values align with those of UnitedHealth Group, particularly regarding health equity?

Job Details

Overview Company

Business Operations Data Analyst

$28.61/h-$56.06/h

Lensa

4 days ago

Highlight

RemoteFull-time2+ yearsMid

Summary

UnitedHealth Group is seeking a Business Operations Data Analyst to join their team remotely. The role involves conducting analysis to prevent and solve problems in the market, partnering with Health Plan leadership, and identifying trends and root causes.

About the Role

As a Business Operations Data Analyst, you will conduct analysis to identify opportunities for member and provider satisfaction, regulatory adherence, and cost avoidance. You will translate feedback into actionable criteria, conduct research to identify root causes, oversee claim projects, and collaborate with technology stakeholders. You will also gather requirements, communicate project steps, and serve as a liaison between the plan and various functional areas.

About You

Required:

2+ years of hands-on operational experience, including experience with CSP Facets claims tools.
2+ years of business analysis experience with demonstrated ability to gather undefined or unclear requirements.
Demonstrated experience using front-end reporting tools such as Orbit.
Intermediate to advanced proficiency with Microsoft Office Suite (Excel, Word, PowerPoint).
Proven excellent communication skills and ability to communicate complex concepts to a cross-functional audience.
Demonstrated process improvement, workflow, benchmarking and/or evaluation of business processes.

Preferred:

Health plan/Health care experience.
Medicaid and/or Medicare experience.
Experience with medical claims technology.
SQL experience.
Ability to work standard hours aligned with Eastern Time Zone.

Benefits

Comprehensive benefits package.
Incentive and recognition programs.
Equity stock purchase.
401k contribution.

Lensa

What if we could take the search out of job search? This is the question Lensa has been answering since launching in San Francisco, California in August 2016. Using machine learning, we instantly provide companies with candidates and match professionals with positions that fit their skills, goals, personalities, and needs. How does it work? Lensa applies complex algorithms that identify the skills needed to succeed on a given job. Candidates can play computer games that assess their work style, thus gaining insight into their strengths while unlocking career opportunities. The result: job search that puts people first while reducing the time and cost of talent acquisition.

Lensa passed 10 million job seeker registrations in 2019, making the com- pany one of the premier career platforms.

With teams in multiple U.S. locations and a 60-strong crew of developers and data scientists at its R & D headquarters in Europe, Lensa is working every day to share its transformative career technology with the world.

Southfield, MI