Business Development Center (BDC) Representative - Service
$2000/m-$4500/m
a day ago
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OnsiteFull-timeEntry
Summary
Gulf Coast Auto Park is seeking a Business Development Center (BDC) Representative - Service to join their team in Angleton, TX. The role involves receiving and making service calls, establishing customer relationships, and scheduling appointments for the Service Department.
About the Role
As a BDC Representative, you will be responsible for handling inbound service calls, identifying client needs, scheduling appointments, and following up with customers to ensure satisfaction. You will work closely with the BDC Manager, Service Advisors, and other staff to provide excellent service and support.
About You
Required:
- High school diploma or equivalent.
- Excellent oral, written and interpersonal communication skills.
- Extensive customer sales, sales, or telemarketing background.
- Computer literacy and strong organizational skills.
- Basic MS Office (Excel) experience.
Preferred:
- CRM Experience.
- Ability to read and comprehend instructions and information.
- Excellent problem-solving skills.
Benefits
- Medical, vision and dental insurance.
- 401K retirement savings plan.
- Vacation time and holiday time.
- Company paid continuing education and training.
Gulf Coast Auto Park
Gulf Coast Auto Park sells and services Ford, Nissan, Toyota, Chevrolet, Buick, and GMC cars and trucks. We have a full parts department for each brand and take all makes and models for first-class service repair. GCAP also boasts a state-of-the-art body shop and collision center. The full-service restaurant located in Gulf Coast Ford offers daily home cooking for the entire community.
Angleton, TX