Okay, I've searched for Business Analyst roles in Nashville, TN within logistics and operations industries, full-time positions, requiring 3+ years of experience, and skills in SQL and Tableau. I have found 45 positions for you.

Sure. Here's the analysis:

Job Analysis:

This Business Analyst role within Amazon's Reverse Logistics (ReLo) Operations Excellence Decision Support Team is fundamentally about driving operational efficiency and enhancing customer experience through data-driven insights. The candidate is expected to build and maintain datasets and reporting platforms that empower the Operations teams to make better decisions quickly, reflecting Amazon's culture of speed and customer obsession. Managing project milestones and stakeholder expectations hints at a need for strong project management and communication skills, emphasizing collaboration across several internal teams. The role demands advanced analytical capabilities, particularly in SQL, Excel (including VBA and advanced functions), and data visualization tools like Tableau or Quicksight, enabling the translation of complex raw data into actionable business insights. Additionally, success requires navigating the ambiguity of a fast-paced environment where the candidate must balance conflicting priorities—between company goals and customer needs—while innovating and applying best practices across operations. The role's impact is both tactical (developing ad-hoc and regular reporting) and strategic (influencing product roadmaps and customer experience strategies), implying autonomy and a leadership mindset even though the position may not be openly labeled as managerial. Performance likely hinges on timely and accurate delivery of business insights, stakeholder satisfaction, and demonstrating measurable improvements in operational metrics within the first 6 to 12 months.

Company Analysis:

Amazon operates as a global leader in e-commerce and cloud infrastructure, driven by relentless customer obsession and operational excellence. This is a highly innovative, fast-paced environment where experimentation and quick decision-making are not just encouraged but expected. The company’s culture values inventiveness and long-term thinking balanced with the speed of a startup ('Day 1' mentality), which means employees must be comfortable with ambiguity, rapid change, and high accountability. Within this context, the Reverse Logistics division is critical as it directly impacts customer satisfaction post-purchase, making the role within ReLo Ops Excellence both strategically significant and high visibility. The role fits inside a matrixed organization demanding cross-functional collaboration and influence rather than direct authority, requiring the incumbent to be a strong communicator and influencer who can bridge technical data expertise with business strategy. Amazon’s commitment to inclusivity and high standards means the candidate will thrive by embodying leadership principles, especially 'Deliver Results,' 'Customer Obsession,' and 'Ownership.' Hiring for this role reflects Amazon’s strategic focus on scaling operational excellence and continuously improving customer experiences through data-driven innovation.

Absolutely. Here are some mock interview questions that could come up:

• Tell me about a time when you had to manage conflicting expectations between different stakeholders. How did you resolve the situation?
• Describe an instance where your analysis directly influenced a business decision. What was your approach?
• Can you share a project where you had to develop complex SQL queries or Excel models to solve a business problem? What challenges did you face?
• How do you prioritize multiple urgent requests from different teams, especially when they have competing deadlines?
• Walk me through your process for developing and delivering data visualizations that impacted operational results.
• Given a scenario where key data is missing or inconsistent, how would you ensure your reporting still provides reliable insights?
• Imagine the Operations leadership team wants a new dashboard urgently but the scope is unclear. How would you gather requirements and manage expectations?
• How would you balance maintaining adherence to Amazon’s leadership principles with delivering quick solutions in a fast-moving environment?
• Why are you interested in working with Amazon’s Reverse Logistics team, and how do you see your skills contributing to their success?
• Amazon emphasizes being customer-obsessed even in back-end operations. How do you interpret this principle in your role as a Business Analyst?
• What motivates you about working in a highly innovative yet data-driven environment like Amazon?
• How do you stay current with emerging tools and methodologies in data visualization and business analytics?
• What steps do you take to ensure the solutions you develop for operational teams are scalable and can support long-term growth?
• How do you typically handle situations where a project you championed does not go as planned?
• Can you describe a time when you introduced best practices across teams or operations? What was the outcome?
• What questions do you have about how this role fits into Amazon’s larger strategy for Reverse Logistics?
• How does Amazon’s leadership principle of 'Invent and Simplify' resonate with your approach to data analysis and operations?
• Can you provide examples of how your previous work experience aligns with Amazon’s fast-paced and high-impact culture?