Billing and Admin Support Specialist
a day ago
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OnsiteFull-timeEntry
Summary
Bounce is seeking a Billing and Admin Support Specialist to join their growing team in Rochester, NY. The role involves managing billing, administrative, data, and collection support duties.
About the Role
As a Billing and Admin Support Specialist, you will report to the Director of Collections and collaborate with the Compliance team. Your responsibilities will include managing incoming documents, performing administrative tasks, processing electronic notices, generating data files, preparing legal forms, and providing light office management support.
About You
Required:
- 2+ years of experience in an administrative, billing, collections, or fintech support position.
- High school diploma or higher.
- Active New York Notary Public.
- Strong troubleshooting, multitasking, and problem-solving abilities.
- Excellent communication, organizational skills, time management, and attention to detail.
Preferred:
- Additional education in business, finance, admin or accounting.
- Experience with collaboration tools like Slack and eClosing platforms (such as Notarize and DocuSign).
- Team-oriented, proactive, and eager to investigate and resolve issues.
Benefits
- Competitive Medical, Dental and Vision benefits to fit your specific needs.
- 401k with contribution matching up to 5%.
- 12 days of accrued PTO.
- Paid sick time.
- 10 paid holidays.
- Company paid monthly lunches and quarterly events.
Bounce
Powered by AI and an exceptional customer experience, Bounce transforms how creditors approach non-performing loans.
Rochester, NY