Automotive Service Advisor
2 days ago
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OnsiteFull-timeEntry
Summary
Executive Kia is seeking an Automotive Service Advisor to join their team in Wallingford, CT. The role involves coordinating service appointments and ensuring excellent customer service in a fast-paced automotive environment.
About the Role
As an Automotive Service Advisor, you will be responsible for answering incoming calls, scheduling service appointments, coordinating with technicians, updating customers on service status, and managing customer interactions professionally. You will also handle scheduling conflicts and customer complaints, ensuring a smooth operation within the service department.
About You
Required:
- Strong communication and interpersonal skills
- Organizational and time management abilities
- Familiarity with dealership software
- Customer service experience, especially in a fast-paced environment
Preferred:
- Basic automotive knowledge
Benefits
- Medical, Dental & Vision Insurance
- 401k Program
- Professional/Respectful Work Environment
- Advancement Opportunities
- Ongoing Training & Development
- Paid Time off/Vacation
- Flexible Work Schedule
- Excellent compensation plans with bonuses/incentives
- Employee vehicle purchase plans
- Discounts on products and services
- Health & Wellness
Executive Kia
Our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the Kia of your choice. At Executive KIA, our goal is to assist you in making a confident decision. Our friendly, professional staff members are here to answer your questions and listen to your needs. Whether you're shopping for a new or pre-owned vehicle, we're here to help with your search. Our well-stocked inventory includes popular Kia models, including Sportage, Soul and Rio. Wherever you live in the Hartford area, or if you're driving from Oakville, Middletown, Danbury or Hamden, we’re ready to serve you.
Wallingford, CT