New Bern Auto Group is seeking an Automotive Service Advisor to join their team in New Bern, NC. The role involves providing exceptional customer service and managing vehicle service needs.
About the Role
As an Automotive Service Advisor, you will be responsible for checking in customers' vehicles for service, discussing vehicle needs, analyzing warranties and vehicle history, recommending maintenance, offering additional services, closing out tickets, and communicating with customers throughout the repair process.
About You
Required:
Strong customer service skills.
Ability to work in a fast-paced environment.
Preferred:
Experience in the automotive industry.
Knowledge of vehicle maintenance and repair processes.
Benefits
Medical and Dental coverage.
401K Plan.
Paid time off and vacation.
Growth opportunities.
Paid Training.
Employee vehicle purchase plans.
Long term job security.
Discounts on products and services.
New Bern Auto Group
New Bern Auto Group is the premier automotive group serving New Bern, NC and surrounding areas for automotive sales, service & parts.