Associate Technical Account Manager
$31.25/h-$32.81/h
a day ago
Highlight
OnsiteFull-timeEntry
Summary
Yardi is seeking an Associate Technical Account Manager to join their team in Irving, TX. The role involves providing technical support and guidance to multifamily residential clients using Yardi's property management software solutions.
About the Role
As an Associate Technical Account Manager, you will support clients through software setup, troubleshooting, and day-to-day use. Your responsibilities will include providing technical software support, utilizing problem-solving skills to troubleshoot application issues, and collaborating with teams to deliver innovative solutions. You will also build expertise in Yardi's software and help clients achieve success through effective communication and guidance.
About You
Required:
- Bachelor's Degree in Business, Finance, Math, or Computer/Engineering Sciences; or an equivalent combination of education and experience.
- Comfortable providing live support via phone and email, confidently troubleshooting technical issues.
- A proactive problem-solver with a strong customer-focused mindset.
- Detail-oriented and process-driven, with a focus on accuracy and efficiency.
- Adaptable and flexible; you thrive in fast-paced, ever-changing environments.
- Skilled at building strong relationships and earning trust with clients.
- Driven to exceed expectations and deliver exceptional customer service.
- A quick learner who embraces new tools, technologies, and concepts.
- Naturally organized and able to prioritize tasks with clarity and confidence.
Preferred:
- Familiarity with property management or real estate software, particularly Yardi.
- Hands-on experience with technical support and application troubleshooting.
Benefits
- 100% paid employee medical premiums.
- Company profit-sharing plan.
- Flexible work arrangements.
Yardi
Yardi is dedicated to the design, development, and support of real estate investment management and property management software. We offer full business solutions for every real estate market, including multifamily, single family, affordable, public, senior and military housing as well as office, industrial, and retail market segments. Yardi has the highest commitment to quality, innovation, responsiveness, and customer focus. With over 40 offices and 10,000+ employees worldwide, Yardi is positioned to help you effectively manage your portfolio more efficiently and competitively.
Irving, TX