Associate Patient Care Coordinator
$16/h-$27.69/h
20 hours ago
Highlight
OnsiteFull-timeEntry
Summary
Optum is seeking an Associate Patient Care Coordinator to join their team in Framingham, MA. The role involves providing excellent customer service and supporting patient care processes in a medical office setting.
About the Role
As an Associate Patient Care Coordinator, you will be responsible for obtaining and updating patient information, scheduling appointments, performing referral documentation, and ensuring compliance with HIPAA and OSHA requirements. You will work closely with the care team to deliver high-quality service and support the organization's goals.
About You
Required:
- High School Diploma/GED (or higher)
- 1+ years of customer service or healthcare related experience
Preferred:
- 1+ years of experience working in a medical front office position performing duties such as scheduling appointments, checking patients in/out, insurance verification, collecting co-pays, and maintaining medical records
- Spanish or Portuguese speaking
- Experience utilizing EPIC
- Professional telephone skills
Benefits
- Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
- Medical Plan options along with participation in a Health Spending Account or a Health Saving account
- Dental, Vision, Life & AD&D Insurance along with Short-term disability and Long-Term Disability coverage
- 401(k) Savings Plan, Employee Stock Purchase Plan
- Education Reimbursement
- Employee Discounts
- Employee Assistance Program
- Employee Referral Bonus Program
- Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
Optum
We’re evolving health care so everyone can have the opportunity to live their healthiest life. It’s why we put your unique needs at the heart of everything we do, making it easy and affordable to manage health and well-being. We are delivering the right care how and when it’s needed; providing support to make smarter and healthier choices; and making prescription services easier, while helping you save money along the way. It’s everything health care should be. Together, for better health. Optum is part of UnitedHealth Group (NYSE: UNH).
Framingham, MA