Associate Director, CRM Solution Architect - AI Enablement
Bristol Myers SquibbHighlight
Summary
About the Role
About You
- Bachelor's or Master's degree in Computer Science, Information Systems, Engineering, or related field.
- Minimum 8 years of experience in solution architecture, CRM systems, or commercial IT within Life Sciences or related industries.
- Deep expertise in Veeva Vault CRM/Vault Suite and Salesforce platforms.
- Proven experience in AI/ML integration within enterprise CRM systems.
- Strong understanding of commercial operations and ability to translate business strategy into AI-enabled solutions.
- Excellent leadership, communication, and stakeholder management skills.
- Experience working directly with or for pharmaceutical, biotech, or medical device companies.
- Prior consulting or architecture leadership experience in Life Sciences.
- Expertise in Veeva Commercial Cloud modules.
- Familiarity with cloud and AI platforms.
- Knowledge of MLOps, data pipelines, and model deployment practices.
- Certifications in Veeva, Salesforce Architect, TOGAF, or relevant AI/ML/cloud certifications.
Benefits
- Medical, pharmacy, dental and vision care.
- Wellbeing support programs.
- Financial well-being resources and a 401(K).
- Paid national holidays and optional holidays.
- Up to 120 hours of paid vacation.
- Parental, caregiver, bereavement, and military leave.
- Tuition reimbursement and a recognition program.
At Bristol Myers Squibb, we work every day to transform patients’ lives through science. That work inspires some of the most interesting, meaningful, and life-changing careers you’ll experience. Join us and pursue innovative ideas alongside some of the brightest minds in biopharma, collaborating with a team rich in diversity of experiences, and perspectives. We have built a sustainable pipeline of potential therapies and are leveraging translational medicine and data analytics to understand how we can deliver the right medicine to the right patient, at the right time, to achieve the best outcome. Whether in a scientific, business or supporting function, a career at BMS means you’ll be inspired every day to grow and thrive through opportunities that are uncommon in scale and scope. Here, you’ll be on the cutting edge of powerful innovation in oncology, hematology, immunology, cardiovascular disease, and fibrosis, with colleagues united in the mission to help patients. Through the Bristol Myers Squibb Foundation, we also promote health equity and seek to improve health outcomes of populations disproportionately affected by serious diseases and conditions. Our mission is to give new hope to help patients prevail over serious disease – it drives everything we do. Review our Social Media Community Guidelines at: https://www.bms.com/social-media-community-guidelines.html