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Job Analysis:
The Applications Specialist role at Harris is fundamentally centered around the proficient management of device ecosystems, specifically with a focus on Jamf and Microsoft Intune. This position entails critical responsibilities such as configuring, deploying, and maintaining the device management environments for Apple and Microsoft systems. The candidate will be expected to develop device management policies and ensure compliance across both platforms while collaborating with various teams to integrate these management solutions into existing workflows seamlessly. Success in this role means maintaining high operational efficiency and performance across diverse device landscapes, effectively troubleshooting issues, and providing technical support and training. Candidates will likely encounter a variety of challenges, including cross-platform integration, performance optimization, and ensuring user satisfaction through effective communication and support. Expected qualifications reflect the need for a strong technical foundation, particularly in the functionalities of Jamf and Intune, along with soft skills for collaboration and customer service, all of which are essential for navigating the complex and evolving landscape of device management.
Company Analysis:
Harris operates within the critical software solutions market, particularly impacting sectors such as Public Sector, Healthcare, and Utilities on a global scale. Its backing by Constellation Software, a publicly-traded entity, positions Harris as a stable player with a solid market reputation and resources to innovate and expand. The culture at Harris is likely centered around collaboration and technical expertise, often requiring employees to stay ahead of industry trends and technologies while working in a remote environment. This role, reporting to cross-functional teams, emphasizes the importance of communication and teamwork in achieving broader organizational objectives. Given that Harris continues to innovate and enhance its software solutions, the Applications Specialist will play a pivotal role in supporting its mission through effective device management, suggesting that this hire aligns strategically with the company's goals of operational efficiency and cutting-edge service delivery. Overall, candidates must resonate with Harris's commitment to quality and customer satisfaction to thrive.