Okay, I've searched for Application Support Engineer roles in Midvale, UT, that require 6+ years of experience, focus on financial technology, require expertise in application monitoring tools, and have on-call rotation availability. I have found 32 positions for you.

Sure. Here's the analysis:

Job Analysis:

The Application Support Engineer at Zions Bancorporation is fundamentally tasked with ensuring the operational integrity and performance of the BaNCS application, which is pivotal to the bank's functionality. This role encompasses third-tier support, where the individual will tackle complex incidents and collaborate with various stakeholders including IT staff, developers, and business analysts to diagnose issues and implement solutions swiftly. The reality of this position means diving deep into troubleshooting, necessitating a mix of technical prowess and the ability to communicate effectively with non-technical team members. Success in this role will look like not only resolving incidents but also proactively identifying areas for enhancement within the application ecosystem, thus minimizing disruptions and maintaining client satisfaction. Candidates can expect to navigate a dynamic work environment where the ability to manage multiple tasks under pressure will be crucial for achieving high standards of service delivery. The role's reliance on meticulous documentation, liaison functions, and vendor partnerships highlights the need for candidates to possess strong analytical skills and a collaborative mindset to drive successful outcomes.

Company Analysis:

Zions Bancorporation, a leading financial services institution, operates in a competitive landscape focused on technology and innovation within banking. As one of the top SBA lenders, its market position suggests a commitment to minute operational details and customer satisfaction. Understanding that the company emphasizes transformation and modernization makes it critical for the Application Support Engineer to be adaptable, technologically savvy, and aligned with an emerging trend of digital banking solutions. The culture likely champions teamwork and proactive problem-solving, which will play a significant role in how effectively the new hire can integrate and thrive within the organization. The position resides in the cutting-edge Zions Technology Center, emphasizing the importance of a collaborative and environmentally conscious workplace. Given this modern backdrop, the potential for visibility and influence within the organization is high, especially in a role dedicated to mission-critical applications. The role directly contributes to Zions' broader goals of enhancing operational efficiency and customer service quality, marking an integral tie between the technical functions and the company's strategic direction.

Absolutely. Here are some mock interview questions that could come up:

• Behavioral: Tell me about a time when you had to troubleshoot a complex issue with an application. What steps did you take to resolve it?
• Behavioral: Describe a situation where you had to manage conflicting priorities under tight deadlines. How did you approach it?
• Behavioral: Can you provide an example of when you had to explain a technical issue to a non-technical audience? How did you ensure they understood?
• Behavioral: Give an example of how you have learned from a vendor relationship in the past. How did that benefit your team or project?
• Technical: How would you go about diagnosing an incident that has been flagged by the service desk as critical? Walk us through your approach.
• Technical: What tools or methodologies have you used in the past for monitoring and troubleshooting applications? How effectively did they support your work?
• Technical: Can you discuss your experience with database management systems and how that knowledge applies to application support?
• Technical: Describe how you've implemented a successful alerting mechanism for an application in a previous role.
• Situational: Imagine one of the bank’s critical applications goes down during business hours. What would be your immediate steps to address this situation?
• Situational: If you were collaborating with a vendor who was not responsive to your issues, how would you handle that situation to ensure timely support?
• Company Fit: Why do you want to work for Zions Bancorporation, and how do you see your role as contributing to our mission?
• Company Fit: How do our values, as a company that prioritizes innovation and community service, align with your personal values?
• Question for the Interviewer: What does success look like for the Application Support Engineer role in the first 6-12 months?
• Question for the Interviewer: How does the team I would be joining collaborate with other departments to achieve common goals?
• Question for the Interviewer: Can you elaborate on the professional development opportunities available within Zions Bancorporation?