Okay, I've searched for Agency Management System Administrator positions in Iowa, focusing on remote or hybrid roles, that require proficiency in Applied Epic, with a preference for candidates with experience in the insurance industry, and customer-focused roles. I have found 25 relevant positions for you.

Sure. Here's the analysis:

Job Analysis:

The Agency Management System Administrator (AMS) role is fundamentally designed to enhance operational efficiencies within the servicing and account management teams by leveraging the Applied Epic system. The candidate will serve as the principal expert, ensuring that the system supports the current workflows while also paving the way for future enhancements. This indicates that the ideal candidate must not only possess strong technical skills with Applied Epic, but also a deep understanding of cross-functional operations across Property & Casualty, Benefits, Wealth Management, and Accounting. Success in this role will likely hinge on one’s ability to diagnose issues within existing systems and suggest improvements that align with broader organizational goals. The role demands a balance of technical proficiency and interpersonal skills to facilitate collaboration with various stakeholders while navigating the complexities of system updates and user adaptations. Additionally, the AMS will engage in training and change management, emphasizing the need to evolve team capabilities while ensuring smooth transitions to new workflows. Performance excellence could be demonstrated through successful implementation of agreed system enhancements, improved user satisfaction, and expedited troubleshooting processes within the first year of employment.

Company Analysis:

Dice operates as a pivotal platform for tech professionals, connecting them with opportunities that tailor to their unique skills and career aspirations. This positioning suggests that the company is deeply invested in fostering talent, innovation, and continuous learning, which are likely integral aspects of their corporate culture. As an AMS, you will be contributing to an environment that values collaboration, efficiency, and optimized performance, reflecting Dice's commitment to not just matching jobs with candidates, but also enhancing operational excellence for their clients. The role is cross-functional, indicating it would likely involve frequent interactions with a range of teams, potentially providing high visibility within the organization. Given that Dice emphasizes career growth, the candidate may find a culture that encourages knowledge sharing and professional development. The AMS position aligns with the company’s goal of enabling tech professionals to thrive and engage meaningfully, thus positioning this hire as critical in supporting seamless systems that aid in realizing the company’s mission of technical advancement and career progression for its clients.

Absolutely. Here are some mock interview questions that could come up:

• Tell me about a time when you had to troubleshoot a complex issue within a technical system. What steps did you take?
• Describe a situation where you had to collaborate with stakeholders from different departments. How did you ensure effective communication?
• Can you share an experience where you implemented a new system or process? What challenges did you face, and how did you overcome them?
• How have you ensured that end-users understand and adopt new features or updates in a system you managed?
• What strategies do you use to gather feedback from users about system performance and areas for improvement?
• How do you prioritize tasks when you have multiple deadlines to meet?
• Explain how you would approach the configuration updates needed in Applied Epic. What would be your first step?
• If faced with resistance from a team regarding a system change you proposed, how would you address their concerns?
• Imagine your department is facing challenges in accessing necessary information due to system inefficiencies. What steps would you take to identify and resolve these inefficiencies?
• Why do you want to work for Dice, and how do you see yourself contributing to our clients’ success?
• How do the values you hold align with the mission of Dice as a leading tech job destination?
• What do you think is the most critical skill for someone in the Agency Management System Administrator role?
• Can you discuss your experience with Applied Epic and how that prepares you for this position?
• What trends do you see influencing the tech job market in the next few years, and how can Dice adapt to them?
• Given the emphasis on training and change management in this role, how would you design a training program for users unfamiliar with Applied Epic?
• What questions do you have about how roles at Dice support the overall mission of connecting tech professionals with career opportunities?