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Summary
About the Role
About You
- High school diploma; bachelor's degree preferred.
- Minimum of 1 year of experience in a patient experience representative role or related healthcare experience.
- Ability to communicate effectively both orally and in writing.
- Experience in managing complex cases and building effective working relationships.
Benefits
- $2,000 sign-on bonus (not eligible for internal candidates or former employees).
- Flexible schedules and affordable health, vision, and dental insurance.
- Child care and student loan subsidies.
- Generous levels of time off.
- 403(b) Retirement Savings plan and Pension.
- Tuition and certain License and Certification Reimbursement.
- Cell phone plan discounts and discounted rates on T-passes.
Boston Children's Hospital is a 404-bed comprehensive center for pediatric health care. As one of the largest pediatric medical centers in the United States, Boston Children's offers a complete range of health care services for children from birth through 21 years of age. (Our services can begin interventions at 15 weeks gestation and in some situations we also treat adults.) We have approximately 25,000 inpatient admissions each year and our 200+ specialized clinical programs schedule 557,000 visits annually. Last year, the hospital performed more than 26,500 surgical procedures and 214,000 radiological examinations. Our team of physicians and nurses has been recognized by a number of independent organizations for overall excellence, and we're proud to share some notable examples with you here.